supermoney88 Platform Privacy Notice
This page describes what data we collect when you use supermoney88, how we store and protect it, and what rights you have over your information. We keep this policy straightforward because we believe you should understand what happens to your personal details when you create an account, deposit via DANA, e-wallet, mobile banking or a bank transfer, and engage with our games and markets across Liga 1, esports, and live-dealer tables.
When you join supermoney88, you share information with us—your name, email, phone number, identity documents, and payment details. We ask for these because local law requires identity verification and because we need to process your deposits and withdrawals reliably. We also collect data about how you use supermoney88: which games you play, which payment methods you prefer, and your account history. All of this data is stored securely and used only for the purposes we describe in this notice.
Our commitment is simple: we keep your data confidential, we don't sell it to third parties for marketing, and we comply with data-protection rules in every jurisdiction where supermoney88 operates. If you have questions about your data, contact our customer support team or use the contact details at the end of this notice.
What we collect and how we use it
When you open a supermoney88 account, we collect your full name, email address, phone number, date of birth, and postal address. We ask for a valid identity document—a passport, driver's license, or Indonesian national ID—and we verify it against your provided information. This identity verification is a legal requirement, and we use it to prevent fraud and to comply with anti-money-laundering rules across our regions (Jakarta, Bandung, Medan, Surabaya, and other supported areas).
We also collect payment information. When you deposit using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the payment method, the amount, and the date. We don't store full bank-account numbers or card details on our servers—those are handled directly by your bank or e-wallet provider. We retain transaction records so you can review your deposit and withdrawal history, and so we can assist if you dispute a transaction.
- Account data
- Name, email, phone, address, and verified identity document used for account setup and legal compliance.
- Payment records
- Deposit and withdrawal history with timestamps; your payment method choice is logged but not stored in full.
- Activity logs
- Games played, bets placed, account logins, and device information for security and customer support.
- Cookies and IP address
- We store session cookies to keep you logged in; we log your IP address to detect suspicious access patterns.
How we use your data on supermoney88
Your data serves several purposes. First, it runs supermoney88: we use your account information to maintain your balance, process your deposits and withdrawals, and manage your access to games and markets. Second, we use it to comply with law—identity verification, transaction reporting, and record-keeping are mandatory. Third, we use it to protect you and us: we detect fraud, we investigate account-security complaints, and we monitor for breaches of our terms.
We also use your data to communicate with you. If your account needs verification, if there's an issue with a withdrawal, or if we need to notify you of service changes, we contact you via email or phone. We may also send you occasional updates about new games, payment methods, or promotions—but only if you've agreed to receive marketing messages. You can opt out of promotional emails anytime from your account settings.
Third parties and data processors
We don't sell your data to advertisers or data brokers. However, some third parties are essential to our service and may access your data:
- Payment processors: Your bank, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and other providers receive transaction details directly when you deposit or withdraw.
- Identity-verification providers: We use third-party KYC services to verify your documents; these providers see your identity information but only to confirm your identity.
- Compliance and legal authorities: If we're required by law—for example, by a regulator or court order—we share information with government agencies in supported jurisdictions.
- Customer support tools: We use secure ticketing systems to track your support requests; our support staff access your account history to help you faster.
Cookies and tracking
We use cookies to keep you logged into supermoney88 and to remember your preferences. These are strictly necessary for the platform to work. We don't use cookies for third-party tracking or targeted advertising. If you clear your browser cookies, you'll be logged out and will need to log in again.
Your rights and our commitments on supermoney88
You have the right to request a copy of all data we hold about you. To do this, contact our support team with a clear request, and we'll provide your information in a readable format within 14 days. You also have the right to correct inaccurate data: if your email address or phone number has changed, update it in your account settings immediately.
You can request account deletion anytime. When you delete your account, we remove your personal data from active supermoney88 systems within 30 days, except where we're required by law to keep records (for example, transaction records for compliance). We also keep anonymised data (data with identifying details removed) for analytics and fraud prevention, but this can't be linked back to you.
We at supermoney88 commit to protecting your privacy. We don't share your data for marketing purposes without consent, we don't sell your information, and we comply with data-protection laws in every region where supermoney88 operates. If we experience a security breach that affects your data, we notify you within 72 hours and explain what happened and what steps we've taken to secure it. This policy is reviewed annually and updated if our practices change; we notify you of material changes before they take effect.
Contact us about your privacy
If you have questions about how we handle your data, or if you want to exercise your rights (access, correction, deletion), contact our customer support team. Emails are responded to within 48 hours during business hours. Our support operates across all supermoney88 regions and can assist in English. supermoney88 services are available only where local law permits, and your privacy rights depend on the laws in your jurisdiction.